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Use this form to request a return authorization.

This is just a request, it does not constitute any authorization to ship product to Fleetwood.

Once submitted, this form will be forwarded to our product service department. A team member from that department will contact you with a RMA number and shipping instructions for your warranty/non-warranty return.

Please do not send any product until you have received authorization and a RMA from one of these Fleetwood team members. Items sent without a valid RMA may be returned to the shipper.


Contact Information
*Company/Organization

*Company/Organization Shipment Address

*Company/Organization Billing Address
 (if different than Above)

*Contact Person Name

*Contact Person Telephone

*Contact Person e-mail
Item 1
Product Category
(keypad, base station, student unit, etc.)

Model Number (e.g. LCK-EI, CRS5200, etc.)

Affected Serial Number(s)

Symptoms (if a group, must be common to ALL devices)
Item 2, if required (or click here for the end of form)
Product Category
(keypad, base station, student unit, etc.)

Model Number (e.g. LCK-EI, CRS5200, etc.)

Affected Serial Number(s)

Symptoms (if a group, must be common to ALL devices)
Item 3, if required (or click here for the end of form)
Product Category
(keypad, base station, student unit, etc.)

Model Number (e.g. LCK-EI, CRS5200, etc.)

Affected Serial Number(s)

Symptoms (if a group, must be common to ALL devices)
Item 4, if required (or click here for the end of form)
Product Category
(keypad, base station, student unit, etc.)

Model Number (e.g. LCK-EI, CRS5200, etc.)

Affected Serial Number(s)

Symptoms (if a group, must be common to ALL devices)
Item 5, if required (or click here for the end of form)
Product Category
(keypad, base station, student unit, etc.)

Model Number (e.g. LCK-EI, CRS5200, etc.)

Affected Serial Number(s)

Symptoms (if a group, must be common to ALL devices)

Enter the code as it is shown (required):

                




 





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